Contact > Choose the proper tab below

Mark as helpful. 2

Please be sure that you’ve updated to the latest version of WP-Client. While we don’t try to force you to upgrade, many bug fixes and issues are fixed in the newer versions, and we can’t provide support for those issues when you are using an older version.

If you’re not sure that you’re received the latest updates by email, it’s possible that your email is not updated in our system.

Please click here to place your correct email on our mailing list: http://eepurl.com/oNYFP

Mark as helpful. 1

The following languages have been translated, and are available either in the plugin files by default, or by request:

• Spanish
• Italian
• French
• German
• Brazilian Portuguese

The following languages are languages of focus. We are actively looking for help with these translations, and are authorized to offer upgrades to existing licenses in exchange for fully translated POT files. Just contact our Support Team to make arrangements.

• Dutch
• Portuguese
• Russian
• Norwegian
• Arabic
• Hindi
• Mandarin Chinese
• Bengali

Any other languages that you have proficiency in, please contact our Support Team to make arrangements for translation. We are authorized to offer upgrades to existing licenses in exchange for fully translated POT files.

Mark as helpful. 1

Yes,

WP-Client can be used in combination with an SSL.

Mark as helpful. 3

Please check your Permalinks settings, and if not already, please change to “Post Name”

See video – http://screencast.com/t/oFv7MmcNGb

Even if they are set to “Post Name”, go ahead and re-save to reset.

Mark as helpful. 1

Please check your Permalinks settings, and if not already, please change to “Post Title”

See video – http://screencast.com/t/oFv7MmcNGb

Even if they are set to “Post Title”, go ahead and re-save to reset.

Mark as helpful. 1

You should follow the instructions in the HELP file for ‘Custom Page Templates’

Depending on your theme, these steps should fix your issues

====================

Video: http://www.screencast.com/t/dMT2czn74b

====================

Using Custom Page Templates with WP-Client

Using FTP, go into your theme’s folder, and download page.php to your computer.

Then rename to single-hubpage.php and upload into same folder.

Now, download another copy of page.php to your computer.

Then rename that copy to single-clientspage.php and upload into same folder.

In the end, you will have all three in your theme folder…. page.php, plus the two new renamed copies.

WP-Client will then start using the new copies as the page templates for all WP-Client components, and those can be customized to fit your needs.

* You can use any page template in your theme to copy. It doesn’t have to be page.php, but that typically is the page template with the fewest added components ( next & previous post links, social media, etc… )

Mark as helpful. 1

First, be sure that you have Client Registration set to Yes - http://screencast.com/t/QofemmgE

Second, be sure that you’re logged out of the site

Third, use this link: http://yourdomain.com/client-registration (Replace yourdomain.com with your URL)

You can also use this link in any navigation item to allow clients to register themselves

Mark as helpful. 2

Yes, you can use the Remote File Component.

http://screencast.com/t/i3XfZ6FOovOd

Simply enter the direct URL for the file into the field for URL, and then you can assign it to the proper client(s) or group(s)

Then, the client(s) or group(s) who have been permissioned will see the file title/link in their list of available files, and be able to download from there.

Mark as helpful. 1